Help: Shipping and Returns

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

How do I return my product?

Return your package to: 
86 Hance Rd
Fair Haven, NJ 07704

Office. 212-674-1242

Please include a copy of the original invoice.

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service.

What is your return policy?

Return Policy:

You can return items for complete refund for a period of 30 days from the date of delivery for any reason. The amount refunded will be for the purchase price minus shipping costs.

All returned items must be in new and resalable condition and in their original packaging. Please provide the original invoice with your return. 

Any item returned without its original packaging including all package inserts and spare parts as applicable. You will be responsible for the shipping and packaging charges for the return. Please purchase insurance on all items you return for their full purchase price, we are not responsible for any damage to or loss of returned equipment or supplies during the return shipment.

Return your package to: 
86 Hance Rd
Fair Haven, NJ 07704

When will my order ship?

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.